@Yrrah Did the camera record the moments when it rotates itself automatically? This seems like a hardware problem, we recommend getting a replacement first. You may contact the retailer or local...

@Masaihtt The smart plug continues to record energy data when the internet or WiFi is down. The data will be re-uploaded to the cloud when the device restores internet connection. Be aware that if...

@Stardaug There is a multiview feature that you can watch up to 4 cameras at once on your mobile phone, if you have a tablet, you can watch up to 9 cameras simultaneously. If you're looking to see...

@ms_15 For such charging issues caused by hardware problems, please contact the retailer or the local TP-Link support to proceed with warranty directly. By the way, could you provide the serial...

@Carien You may try to consult the local TP-Link support team.

@Koral Please enable the diagnostics mode on the doorbell, let it run for a day or two then export a log for further analysis. How to get the log of Tapo Camera To assist with this case, a specialist...