@SC92 How does your KE100 link with Home Assistant? Is it through Matter?

@Awfma What's the firmware version of your H200?

@Len84 What's the firmware version of your H200?

@shaiful_yazid Switch H500 to ethernet connection if it was on WiFi. Try to link H500 to another 5GHz WiFi, like a mobile hotspot or the guest WiFi, see if that helps. *Tips: Use the same WiFi name...

@Afzal786 For inquiries or issues regarding the product's operation mechanism, we suggest reaching out to the technical support team directly. They can provide tailored analysis and follow-up based...

@Maciej54 For inquiries or issues regarding the product's operation mechanism, we suggest reaching out to the technical support team directly. They can provide one-on-one analysis and follow-up based...