@Marie37 Double-check device's setup method on the package box. Choosing the wrong setup method may lead to setup failure. For this issue, you can refer to the troubleshooting suggestions here. What...

@Drumbase Check the suggestions here. What to do if there is No Historic Data from the Tapo Temperature & Humidity Sensor

@ggbrad It is the thing that connects Kasa devices to the non-supported third-party platforms brings possible security risks. Tapo or Kasa API hasn't been released to the public, nor have we...

@Magx So far, there isn't a definitive conclusion regarding this issue. Although these two events occurring simultaneously may seem suspicious, this is insufficient to justify inferring a cause for...

@Punko1955 What's the led status of your camera? For Tapo C500, the solid amber light means the camera is not connected to cloud -- remote control failure, but it is still manageable in the local...

@Peyo54 What's the model and Android/iOS version of your phone?