@MattPhua For your case, i recommend reaching out to our forum support team for further assistance. Send an email to support.forum@tp-link.com with the following information: Subject: [Forum ID...

@MSAA For this case, we recommend reaching out to the support team for help directly. Contact Technical Support To receive efficient assistance, ensure to include the following information in your...

@DGMK Isn't this easier if you lock your phone or the app? It is a basic feature of your phone system.

@Midhuns Please pay attention to the installation height and angle of your camera. The detection range of the camera's PIR sensor is fixed. If a vehicle passes outside the sensor's detection range,...

@tiomiguel Both TC82 V1 and V2 support connection with Tapo hub for video storage and WiFi backup feature. Check this article for setup instructions. How to connect Tapo Wi-Fi Cameras/doorbells with...

@TerroxNL79 What's the current firmware version on your Tapo D235? When a device appears offline in the app and exhibits irregular LED behavior, it suggests a disruption in Wi-Fi or cloud...