@JDswift Have you tried to lower the detection sensitivity? If it was in the middle level 6, then adjust it to 4 or even 2. If this doesn't help, you may want to contact the support team for further...

@Ke11 The 1.1.3 Build 240103 Rel.150809 is the latest firmware for Tapo RV20 Mop Plus 1.0.

@Zapthon Try to edit the automation, set a different effective time > save, then change it back to the needed one. Or, create a new automation, check whether the same thing still occurs. Do you have...

@Gozzle Please double-check the hardware version of your Tapo C425, the anti-alarm feature is supported on the V2 device, but it is not available on V1. Did you enable this feature in the Tapo app in...

@BA_349 Do you have the Tapo D235 installed already? Does this happen when the Tapo D235 is pressed? For your case, if you need to use a traditional chime with the Tapo doorbell, I would suggest...

@Packers50 Make sure all your cameras and the H500 are connected to the same network. They can't find each other if one device is in a different network, for example, an isolated guess wifi. Try to...