@Stahlblauberlin @miker417 To help assist and streamline the identification of the behavior, we recommend sending an email to support.forum@tp-link.com with the following information, if you are from...

Blanquita wrote @Helluvachic same here I tried removing the main brush and running it without it comes with the same error. All the area appears to be clean. It did make a noise when operating...

For anyone who encounters similar issues, check this article to find out whether it is the same issue you're facing and get a solution here. Solution: Sudden malfunction of Tapo camera/doorbell...

@BJA35 That's great, glad to hear that!

@shaiful_yazid Can you send me the Mac address of your H500? You may send it through a DM.

@dravidan @starship666 @idumlupinar @Tvouser Beta firmware has been sent to your devices, you may check it later in the Tapo app and perform the update.