Someone has gotten into my camera and has deleted footage recorded on the SD card.

Hi Tapo Support Team, I’m facing an issue with my Tapo C200 Indoor Camera and cloud subscription. I already have an active Basic Cloud Storage plan on my account niteshvmishra@gmail.com. When I try to

I purchased a Tapo C110 on July 25 and everything has been working fine until yesterday. I'd notice every time I walk into the camera frame I'd clear a "click" sound and the camera would flash red. Af

I have powered on my device after long time, and did a successful firmware update. But after some time, the Pan and tilt stopped working and the night vision lights are always on. This also make the c

I have switched off motion detection, and have person detection at the highest sensitivity. However, I keep getting notifications that a person is present. Reviewing the footage there is no movement,

Toda a noite, a camera para de funcionar o pan e tilt, a camera fica travada no local, se ficar forçando querendo virar a câmera aparece essa mensagem "Rede instavel. Mude para o modo LQ para obter um