I live in Manila Philippines but the restriction is for the Sultanate of Oman. How can i remove the restriction.

Hello! My C520WS was set to Smart Mode. An event has been detected, yet the camera remained on the IR mode. Smart Mode should automatically activate the LEDs for the Full Color whenever an event is de

The playback used to have the option to change the speed of playback. That feature is no longer there on my app when I go to watch and download videos back. Did the app go through an update and move t

Ive bought 3 tapo cameras and have geofencing setup to take them off privacy mode when i leave an area around my house and to reactivate when i enter that area. I have the automation setup correctly a

Just purchased several Tapo 3K & 4K cameras and all of them have this same issue, all cameras are on the latest 1.1.3 firmware. When I go into the Tapo App (latest version) on iOS 26.1, click Playback

Okay. Strange problem with all my 16 cameras. All sw is up to date. All video works to my android phone at home via 4G and my local WiFi network. When away from home all is fine via 4g but recently af