My camera is routinely tracking away from people, usually panning to look at the wall rather than panning with them. This makes the camera useless as it's exactly doing the opposite of the thing it's

Please add individuals detection. You can select "person" in "Alarm Event Type" but it triggers alarm on any person. This is example of DI not AI as promised on box. Please add individuals detection,

Hi, when the Tapo android app is streaming video from the camera, and then the app is sent to the background, will the mobile data usage still be as if the video is still streaming?

I have 3 C501GW cameras installed using the overhang mount option (they are under a roof eave attached to soffit) Motion tracking is enabled and under the PAN and Tilt settings and I have Viewpoint 1

Every time my Tapo C500 v2.6 restart (after updating it to latest version i believe), it is asking me to reinitialize and format the sd card inside. Anyone facing the same issue?

In the past few days, I've often found my dog barking for a long time when I get home, but I haven't received any notification. I have checked the sensitivity, and have tried dog bark video on youtube