NC450 goes offline

NC450 goes offline
NC450 goes offline
2018-05-07 16:55:32
Model :

Hardware Version :

Firmware Version :

ISP :

Hi

I have 3 NC450 that randomly goes offline, a restart of camera will fiks the problem.

I can ping the ip, but can´t access it troth app og http.

What can i do ?



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16 Reply
Re:NC450 goes offline
2018-05-08 15:10:06
Does this only happen on remote network?
How about local network? can you still controk it locally during that time?
Is the router working properly? If router is working well, we may check the NC only.
Since the FW is the latest one, try to reset the NC.
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Re:NC450 goes offline
2018-05-09 13:57:32
Happens on Lan and Wan/App

Sometimes i can ping ip from lan sometimes not, no control at all.
Router ok, problem is inside and outside firewall at same time.

I will try resetting, but same problem on 3 NC 450 i doubt that will fiks the problem.
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Re:NC450 goes offline
2018-05-25 05:32:31
I have a very similar issue.
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Re:NC450 goes offline
2018-05-30 16:35:56
Nice blog.
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Re:NC450 goes offline
2019-11-12 03:06:46
hi, has your NC450 been ok now?
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Re:NC450 goes offline
2019-11-12 09:04:19

@Petros72 

 

Do you have any problem with the NC450? 

 

What is the current hardware and firmware version of it?

 

There are not much feedback reported by our customers, compared with the amount of the camera owner, the camera should be working properly with the latest firmware. 

 

Good day. 

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Re:NC450 goes offline
2019-11-12 11:08:53 - last edited 2019-11-12 11:11:17

@Kevin  this is my version

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#8
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Re:NC450 goes offline
2019-12-02 11:33:57

Mine keeps going offline as well. Any way we can solve this issue? it's really frustrating!!

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Re:NC450 goes offline
2019-12-03 09:58:40

@Petros72 

 

Thanks for your reply. 

 

Does this NC450 work properly now? 

 

You can adjust the wireless settings of the main router to improve the wireless performance. 

 

And you can move it closer to the router to get better signal strength. 

 

Good day. 

 

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Re:NC450 goes offline
2019-12-03 10:01:17

@Arctech 

 

What is the led status of the NC450 when it lost connection? Do other devices work properly at that time? 

 

What is the hardware and firmware of the NC450? And please ensure that it can get good signal strength from the main router. 

 

Besides, you can adjust the wifi settings of router to improve wireless performance. 

 

And try to move it closer  to the main router to give it a go. 

 

Good day. 

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