NC450 goes offline
NC450 goes offline
Hardware Version :
Firmware Version :
ISP :
Hi
I have 3 NC450 that randomly goes offline, a restart of camera will fiks the problem.
I can ping the ip, but can´t access it troth app og http.
What can i do ?
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How about local network? can you still controk it locally during that time?
Is the router working properly? If router is working well, we may check the NC only.
Since the FW is the latest one, try to reset the NC.
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Sometimes i can ping ip from lan sometimes not, no control at all.
Router ok, problem is inside and outside firewall at same time.
I will try resetting, but same problem on 3 NC 450 i doubt that will fiks the problem.
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Do you have any problem with the NC450?
What is the current hardware and firmware version of it?
There are not much feedback reported by our customers, compared with the amount of the camera owner, the camera should be working properly with the latest firmware.
Good day.
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@Kevin this is my version
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Mine keeps going offline as well. Any way we can solve this issue? it's really frustrating!!
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Thanks for your reply.
Does this NC450 work properly now?
You can adjust the wireless settings of the main router to improve the wireless performance.
And you can move it closer to the router to get better signal strength.
Good day.
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What is the led status of the NC450 when it lost connection? Do other devices work properly at that time?
What is the hardware and firmware of the NC450? And please ensure that it can get good signal strength from the main router.
Besides, you can adjust the wifi settings of router to improve wireless performance.
And try to move it closer to the main router to give it a go.
Good day.
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