Can’t connect smart wifi plug
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2019-03-09 01:11:35
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Registered: 2019-03-09
Can’t connect smart wifi plug
2019-03-09 01:11:35
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Hello, I’ve followed the instructions and I can’t seem to connect my smart plug to my wifi. Any suggestions?
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Re:Can’t connect smart wifi plug
2019-03-10 06:04:24
Are you getting any error messages? What happens when you try to connect it?
Have you tried resetting it?
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Re:Can’t connect smart wifi plug
2019-03-11 07:04:04
Hello,
1. Please ensure that the wifi light is flashing amber and green; if not, you can reset it: with the plug powered on, hold the settings button for 10s.
2. Then you can follow the instruction below to configure it:
https://www.tp-link.com/en/download/HS100.html#video
https://www.tp-link.com/en/faq-2319.html
Note: Please use the home wifi password to configure it.
May it work.
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