hs110 Remote Control Disabled Issue

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hs110 Remote Control Disabled Issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
hs110 Remote Control Disabled Issue
hs110 Remote Control Disabled Issue
2019-05-05 15:39:00
Model: HS110  
Hardware Version: V1
Firmware Version: 1.2.5

I have an issue enabling remote control of an hs110 smart plug via the android casa app .I performed a firmware update and several factory resets-device removals.

The problem insists.I already have 3 more plugs with no issues.

Thank you in advance

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#1
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4 Reply
Re:hs110 Remote Control Disabled Issue
2019-05-06 02:30:23

Hi,

 

What is the light status of the HS110?

 

Is there any error message if you failed to control it remotely? 

 

What is the current hardware and firmware version  of the HS110 and what is the kasa app version.

 

Thanks in advance, and have a nice day.

 

George_Pat wrote

I have an issue enabling remote control of an hs110 smart plug via the android casa app .I performed a firmware update and several factory resets-device removals.

The problem insists.I already have 3 more plugs with no issues.

Thank you in advance

 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#2
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Re:Re:hs110 Remote Control Disabled Issue
2019-05-06 12:04:17

Actually everything is working great in local only mode (meaning when being part of the same wifi network).WhenI try to enable the slider to remote control i get the recomte control disabled pop up message.

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#3
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Re:Re:Re:hs110 Remote Control Disabled Issue
2019-05-07 06:12:55

Hi,

 

Try to reset the HS110 and reconfigure it. With plug powered on, hold the settings button for 10s. 

 

Below are the installation guidance: https://www.tp-link.com/en/support/download/hs110/#video or https://www.tp-link.com/en/support/faq/2319/

 

After that, please test whether you can control it remotely.

 

Besides, please ensure that the kasa APP is up to date. 

https://www.tp-link.com/en/support/download/hs110/#Apps

 

Have a nice day. 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#4
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Re:Re:Re:hs110 Remote Control Disabled Issue
2021-02-27 16:39:33

@Kevin_Z 

 

Hi, I am having the same issue. I have tried all the steps above and it still isn't working. 

Is there anything else that I can try? My hs110 is currently on firmware 1.5.7 but when I try to update it, it says "Update unsuccessful" and "unable to check for firmware download progress". 

 

Any ideas of what i can try to fix this?

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#5
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