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Problem application Kasa

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Problem application Kasa

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Problem application Kasa
Problem application Kasa
2019-07-17 15:22:01
Model: HS100  
Hardware Version:
Firmware Version:

Hello,


I recently bought on Amazon 2 connected plugs TP-Link HS100 (FR), I made the download of the application Kasa Smart when I want to register to open an account the application is closed by itself. I uninstalled / reinstalled the application, forced the shutdown, emptied the cache, I even formatted my phone but nothing works.


I own a Meizu MX6 phone, model: M685H, Flyme OS version 6.3.0.0G, Android version 7.1.1.


I enclose a recording of my phone: https://drive.google.com/file/d/1ngfg3IgoHns9cq5E6tfF67HWPucnH6BK/view


Can you help me ?


Thank you.

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#1
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3 Reply
Re:Problem application Kasa
2019-07-22 07:38:52

@RevampPakrati 

 

Please go to the cloud website to register the cloud account. 

 

Then please check whether you can login to the kasa app with the cloud account without kicked off. 

 

 

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#2
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Re:Re:Problem application Kasa
2019-07-22 10:43:20

Thank you for your answer, I finally found a solution I downloaded the old version of the APK of Kasa 2.1.2.777 because I see that the new version available on Google Play is not compatible with my phone.

 

I am providing a download link for old Kasa versions in case someone encounters the same problem as me.

https://apkpure.com/fr/kasa-smart/com.tplink.kasa_android/versions

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#3
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Re:Re:Re:Problem application Kasa
2019-07-23 06:36:21

@RevampPakrati 

 

Thanks for your feedback, glad to hear that you got it fixed. 

 

Meanwhile, thanks for your sharing, it helps a lot. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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