Cannot connect smart plugs now switched to sky broadband

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Cannot connect smart plugs now switched to sky broadband

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot connect smart plugs now switched to sky broadband
Cannot connect smart plugs now switched to sky broadband
2019-07-31 17:11:06
Model: HS100  
Hardware Version:
Firmware Version:

Anybody had trouble reconnecting there smart plugs after changing WiFi provider, since we changed to sky I cannot get them to connect no matter what I try??? Please help!

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Re:Cannot connect smart plugs now switched to sky broadband
2019-08-01 02:48:57

@rebel95 

 

Once we changed the WiFi provider, we need reconfigure the smart plug to make it work.

 

1. First, ensure that the wifi light is flashing amber and green; if not, you can reset it: with the plug powered on, hold the settings button for 10s.

 

2. Then you can follow the instruction below to configure it: 

https://www.tp-link.com/support/faq/946/

 

May it work. 

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