IOS13 Kasa Widget issue

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IOS13 Kasa Widget issue

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
21 Reply
Re:IOS13 Kasa Widget issue
2022-03-31 15:54:15

Hello everyone, 

 

If Kasa Widget does not work proerly on your IOS device, here are some tips to try:

1. refer to FAQ here to check Widget settings on your phone 

How to use Widgets to control your Kasa Devices and Kasa Scenes on iOS devices?

2. Force close app and reopen it, or try to reboot cell phone

3. Confirm kasa app and kasa device firmware are both up to date.

 

If still the same issue, can you help provide some information here  to help look into that further:

1. model of phone and its Andriod or IOS version

2. APP version 

3. a photo/ video share link showing Widget setup or illustrate the issue

4. Kasa device MAC address (please share by private message)

 

thank you!

 

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