KC200 streaming on Lenovo Smart hub stopped working

KC200 streaming on Lenovo Smart hub stopped working
KC200 streaming on Lenovo Smart hub stopped working
2019-10-05 13:16:38 - last edited 2019-10-05 13:17:40
Model: KC200
Hardware Version: V1
Firmware Version: 2.2.30

Hi since 1 month i'm not able anymore to stream my kc200 devices from my Lenovo Smart hub. Kasa logo is showing Up and Spinner spin infinite. 

 

Can you fix it?

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2 Replies
Re:KC200 streaming on Lenovo Smart hub stopped working
2019-10-09 10:42:06

@anisite 

 

Can you control/view the live video of this KC200 remotely? 

 

Please try to unlink the account and re-link to the Lenovo smart display to give it a go.

 

Still the same, please show us a screenshot of the error message and the tell us the cloud account which you can message us privately. 

 

Good day. 

 

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Re:KC200 streaming on Lenovo Smart hub stopped working
2019-11-19 03:50:27 - last edited 2019-11-19 03:50:58

@Kevin_Z it's work great from android app. I also see this : https://forums.lenovo.com/t5/Lenovo-Smart-Display-Lenovo/Cameras-now-not-streaming-smart-display-restarted-relinked-still/td-p/4523706

 

I'm not alone.. it's from your side or a Lenovo bug? it is working good on Google Home Hub?

 

unlink and relink does nothing

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