HS220 - Dimmer - Switch powers on but the Lights dosn't turn on

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HS220 - Dimmer - Switch powers on but the Lights dosn't turn on

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-17 19:02:53
Model: HS220  
Hardware Version:
Firmware Version:

So just replaced an existing Dimmer switch with TP Link HS220.

 

Managed to get the Switch itself to power on but the 10 potlights dont turn on. Very Odd since they turned on with the dumb dimmer switch. 

 

Now could this be a defective unit? Please help! 

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#1
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9 Reply
Re:HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-18 00:01:22

@SimSimma 

Did you take before and after pictures of the wiring?

If so post them here.

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#2
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Re:HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-18 12:33:26

@B.Will  I only took after pictures. 

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#3
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Re:HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-18 12:47:04 - last edited 2019-11-18 12:50:29

@SimSimma 

Wiring looks correct.

You can try swapping the leads.

Put the 3 black wires on the black screw, and the one black wire on the red screw.

 

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#4
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Re:HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-18 13:27:32

@B.Will Thanks, will try that tonight. 

 

 

I just want to be clear, the switch itself has power right now with this setup. 

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#5
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Re:HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-18 13:30:54

@SimSimma 

Swapping them should not cause any problem.

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#6
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Re:HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-19 09:41:29

@SimSimma 

 

Below is the setup video of the HS220.

https://www.tp-link.com/support/download/hs220/#video

 

Please ensure that the difference between live screw and load screw.

Note: The live screw is for live wire only, load screw for load wire only.

 

May it help. 

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#7
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Re:HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-21 14:10:29

@B.Will I swapped them but then the switch wont even turn on.. do you think the switch is defective? 

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#8
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Re:HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-21 14:12:43
i think the switch is defective
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#9
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Re:HS220 - Dimmer - Switch powers on but the Lights dosn't turn on
2019-11-23 10:05:08

@SimSimma 

 

Please ensure that the hardware installation is correct; if still the same -- switch cannot be turned on, you can contact the retailer to change a new one to give it a go.

 

While if the new switch still does not work, you may need check the wall outlets/electrical wires. 

 

Best regards. 

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#10
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