KP303 going into local only mode

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KP303 going into local only mode
KP303 going into local only mode
2020-01-08 06:14:10 - last edited 2020-01-08 06:22:07
Model: HS300
Hardware Version: V1
Firmware Version: 1.0.1

Hi,

 

I purchased two of the KP303 smart power strips recently. When they work, they're great. However, I've noticed a few times when I try to voice control them that google tells me the "device isn't available right now".

 

When I go into the Kasa app it says "local only" next to the three plugs. If I leave it for a while, it eventually reconnects.

 

Doubt it's an issue with my local network as I have loads of other devices working without problem. 

 

Is there an issue with the connection retry logic? I suspect it's failing to connect momentarily (for whatever reason) and then not retrying again for a period of time. What's the logic? Is it exponential backoff?

 

Thx

 

 

NB: KP303, not HS300. There was no KP303 option in the drop-down list.

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Re:KP303 going into local only mode
2021-01-29 23:10:26
I have the same issue, happens frequently
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Re:KP303 going into local only mode
2021-02-01 12:24:04

@Jloveless123 

Hi.

For your case, could you please help me check the following information:

May I know the model number of your main router?

How long have you had the KP303 and when did this issue start?

May I know when it was local only, how did you recover the remote control connection, rebooting the plug or it would come back automatically

By the way, how many times would it repeat within one day?

Thank you very much and wait for your reply.

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Re:KP303 going into local only mode
2021-02-01 14:25:24

@TP-Link 

 

May I know the model number of your main router?

 

CGM4331COM - This is the Xfinity XFi Gateway.

How long have you had the KP303 and when did this issue start?

 

I have had two of them for about 3 months now.

May I know when it was local only, how did you recover the remote control connection, rebooting the plug or it would come back automatically?

 

Usually I unplug and plug back in and that will work 99% of the time. Had it not work the other day.

 

By the way, how many times would it repeat within one day?

 

Not sure, as I usually have an automation to turn the plugs on/off that run twice a day, I usually either notice it in the morning or evening. 

 

 

Thank you very much and wait for your reply.

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