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Firmwire/software upgrade

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Firmwire/software upgrade

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Firmwire/software upgrade
Firmwire/software upgrade
2020-01-09 19:32:06
Model: HS100  
Hardware Version: V1
Firmware Version: 1.2.5

hello 

I have just added two new HS100 smart plugs to my smart home.

They seem to be running a different hardware (4.1) and different firware version (1.0.3)

 

I have tried resetting the old ones but not getting a software update option and there is no firmware upgrade option in the app.

 

I'd like to upgrade my new plugs as there are some feature on the new software I'd like ti use.

 

Can anyone help please ?

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3 Reply
Re:Firmwire/software upgrade
2020-01-16 08:10:38

@Farqui 

 

Hello, what are the hardware and firmware version of these two smart plugs? 

 

For your information, the firmware need match the hardware version of itself. 

 

Good day. 

 

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Re:Firmwire/software upgrade
2020-01-16 09:09:58

@Kevin_Z 

Hi @Kevin_Z 

Many thanks for your reply.

 

The older plugs are running on Firmwire version 1.2.5 and Hardware version 1.0

The new plugs are running on Firmwire version  1.0.3 and Hardware version 4.1

 

I have tried restoring the older plugs to factory setiings hoping it would offer be an update but no

 

Also tried updating the software but the app tell me there is no update available.

 

Any help would be gratefully received 

 

Kind regards

 

 

 

 

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#3
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Re:Firmwire/software upgrade
2020-03-09 07:55:51

@Farqui 

Hi, for HS100 V1, the latest firmware is 1.2.5, for V4.1, the latest firmware is 1.0.3, your firmware version is the latest already, no need to update.

 

Good day.

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#4
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