HS110 amber light does not change
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Hi there
I can't connect to my HS110. The light is amber and doe not change.
Pressing on gear button has no reaction.
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@Marcia.Zhang OH go seriously,... I have 4 such devices with only this amber light problem of the total 7 I have.
The devices state that they can handle 3680 watt with 16 Amp max. I but I think that is not true, the devices that failed over time are all devices that where connected to washing machine, dishwasher, tumble dryer, freezer. Non of these device are more then the maximum.
I think they can only handle small electronics like a light.
Really disappointed in these smart plugs3
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@Marcia.Zhang I have the same problem. I connected the HS100 smart plug to my wifi, then it wanted to update firmware. I let it do that, the phone app said it had finished updating. Now, it has dropped off the wifi, and the wifi light stays solid orange. Pressing and holding down the reset button does nothing. The only thing which does work, is the on/off switch. The wi-fi light is stuck on orange.
it looks like the firmware update has broken it.
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Sounds like a truth. Mine was connected to the water boiler with 1600 W consumption. Too bad I really liked the plug
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Hi，
For your case, please feel to contact the local support team to check for warranty service.
Thank you very much.
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Dimitri76 wrote
@Marcia.Zhang OH go seriously,... I have 4 such devices with only this amber light problem of the total 7 I have.
The devices state that they can handle 3680 watt with 16 Amp max. I but I think that is not true, the devices that failed over time are all devices that where connected to washing machine, dishwasher, tumble dryer, freezer. Non of these device are more then the maximum.
I think they can only handle small electronics like a light.Really disappointed in these smart plugs3
Los dispositivos son de 3680w pero con carga resistiva, cuando se conectan cargas inductivas o similar la potencia maxima no es la que dice tp-link, en las instrucciones dice la potencia maxima de cada accesorio conectado. Es una mentira mas de Tp-link.
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Seems like common issue, mine is just out of warranty :(
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Yeah, @Kokk07. According to the internet posts, if the socket was a significant heavy load (like in my case water heater) it fails.
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