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Smart plug local only

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Smart plug local only

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polehill

2020-02-25 09:46:30 - last edited 2020-02-25 17:25:58

Posts: 2

Helpful: 1

Solutions: 1

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Registered: 2020-02-25

Smart plug local only

2020-02-25 09:46:30 - last edited 2020-02-25 17:25:58

Model: HS100

Hardware Version: V1

Firmware Version: 1.2.5

Hi all

I have 2 of 3 smart plugs which have stopped working last weekend, I've reset to factory settings and added to the Kasa app but now only working "local only" I've been into settings and tried to turn on remote control but get a message "another cmd is running" Alexa is not seeing them either I have even deleted the app off phone and reinstalled and signed in again with no change. Are they dead ?

TIA

Ian

1 Accepted Solution

polehill

LV1

2020-02-25 17:25:36 - last edited 2020-02-25 17:25:58

Posts: 2

Helpful: 1

Solutions: 1

Stories: 0

Registered: 2020-02-25

Re:Smart plug local only-Solution

2020-02-25 17:25:36 - last edited 2020-02-25 17:25:58

All sorted now, the smart plug name in the router had changed so once I made it the same as the plug bingo Alexa recognises it and all working.

Recommended Solution

Kevin_Z

2020-02-28 06:48:53

Posts: 21938

Helpful: 5293

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Registered: 2018-12-24

Re:Smart plug local only

2020-02-28 06:48:53

@polehill

Thanks for your update, glad to hear that you figured it out.

If need more help in the future, be free to let us know.

Good day.

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