Very late notifications

Very late notifications
Very late notifications
2020-11-25 22:15:01 - last edited 2020-11-26 02:09:32
Model: KC200
Hardware Version: V1
Firmware Version: 2.3.1

Why am I getting very very late notifications? They are currently 4.5 hours old.

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1 Accepted Solution
Re:Very late notifications-Solution
2020-11-26 02:01:19 - last edited 2020-11-26 12:16:54

@AZZme @mikeyrro 

Good day,

Thank you very much for your time and patience.

Did this issue just start a few hours ago?

Since we had some feedback earlier today and we found out that:

Amazon AWS cloud infrastructure is facing an outage at the moment. We are working closely with the Amazon team to resolve this issue.

 You can still control TP-Link devices using the Kasa app. We will keep you posted.

 You can monitor the status of the service at https://status.aws.amazon.com.

Thanks a lot.

 

update:

Amazon has fixed the AWS server outage and all the services should be available now.

Please kindly check if you can use the Kasa devices normally. If you're still suffering the issue, please don't hesitate to drop a letter to us and we will try our best to help you.

Thanks for your understanding and supporting of TP-Link.

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2 Replies
Re:Very late notifications
2020-11-25 23:05:25

@AZZme mine is exactly the same. Started earlier this evening. Wondered if there was a server issue?

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Re:Very late notifications-Solution
2020-11-26 02:01:19 - last edited 2020-11-26 12:16:54

@AZZme @mikeyrro 

Good day,

Thank you very much for your time and patience.

Did this issue just start a few hours ago?

Since we had some feedback earlier today and we found out that:

Amazon AWS cloud infrastructure is facing an outage at the moment. We are working closely with the Amazon team to resolve this issue.

 You can still control TP-Link devices using the Kasa app. We will keep you posted.

 You can monitor the status of the service at https://status.aws.amazon.com.

Thanks a lot.

 

update:

Amazon has fixed the AWS server outage and all the services should be available now.

Please kindly check if you can use the Kasa devices normally. If you're still suffering the issue, please don't hesitate to drop a letter to us and we will try our best to help you.

Thanks for your understanding and supporting of TP-Link.

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#3
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