Kasa Spot Pan Tilt camera will not power on right out of the box

Kasa Spot Pan Tilt camera will not power on right out of the box
Kasa Spot Pan Tilt camera will not power on right out of the box
2020-12-02 01:20:08 - last edited 2020-12-09 09:56:16
Model: EC70
Hardware Version:
Firmware Version:

I just got my new Kasa Spot pan tilt camera and opened the box. Once i plugged it in nothing happened. I waited 5 minutes and no lights came on. I tried to press the reset button for 5 seconds several times and nothing happened. I tried to power on the camera with a different micro USB cord and a different USB plug block and nothing works. This camera is a dud out of the box.

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Re:Kasa Spot Pan Tilt camera will not power on right out of the box-Solution
2020-12-03 16:38:13 - last edited 2020-12-09 09:56:16

@TP-Link After leaving it plugged in for 30 min it finally came on. Not sure why it needed so long, but I've had no other issues since then. 

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Re:Kasa Spot Pan Tilt camera will not power on right out of the box
2020-12-03 06:23:50

@tgrimes92 

Good day,

Thank you very much for your time and patience.

Really sorry for the inconvenience.

May I know where did you purchase the Kasa camera?

There might be something wrong with this camera and please try to contact the shop retailer to get it replaced.

 

Thanks a lot!

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Re:Kasa Spot Pan Tilt camera will not power on right out of the box-Solution
2020-12-03 16:38:13 - last edited 2020-12-09 09:56:16

@TP-Link After leaving it plugged in for 30 min it finally came on. Not sure why it needed so long, but I've had no other issues since then. 

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