Tapo P100 (4-pack)

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Tapo P100 (4-pack)

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Tapo P100 (4-pack)
Tapo P100 (4-pack)
2020-12-16 09:12:10 - last edited 2020-12-23 03:28:41

Hi.. I just bought the smart plugs and setup them up. They are working fine but are saying " This Tapo device can only be controlled locally". How can i Fix this issue. I have tried with 2 different routers and still persits. Any help pls? Version is 1.2

 

Thanks

Andrew

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Re:Tapo P100 (4-pack)-Solution
2020-12-18 10:41:34 - last edited 2020-12-23 03:28:41

@TP-Link 

 

I have resetted the 4 plugs and setup them again and are woking perfectly.

Thanks for your help

Andrew

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Re:Tapo P100 (4-pack)
2020-12-16 11:56:28

@Puzzu 

Hi,

Did all 4 plugs have the same issue?

--if yes, could you please send me a private message about the MAC address on all of them?

And are you able to see the remote control switch on the device settings?

--if yes, would there be any error message when trying to enable the remote control?

Would resetting one of the plugs and setting it up again fix this issue?

Please also try to turn off the firewall and change the DNS server to be 8.8.8.8 or 8.8.4.4 on the router to have a look?

 

Thank you very much.

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Re:Tapo P100 (4-pack)-Solution
2020-12-18 10:41:34 - last edited 2020-12-23 03:28:41

@TP-Link 

 

I have resetted the 4 plugs and setup them again and are woking perfectly.

Thanks for your help

Andrew

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