HS105 plugs turning on and off regularly

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2020-12-18 14:04:29 - last edited 2020-12-18 14:33:04

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Registered: 2020-11-13

HS105 plugs turning on and off regularly

2020-12-18 14:04:29 - last edited 2020-12-18 14:33:04

Model: HS105

Hardware Version: V1

Firmware Version: 1.0.5

i received two replacement HS105 smart plugs this morning under warranty after my HS100 plugs stopped working after a firmware update.

After setting up the plugs they are both turning on and off every 30 seconds.

Is there a firmware update to correct this issue.

1 Reply

2020-12-23 03:26:30

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Helpful: 3039

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Registered: 2018-07-23

Re:HS105 plugs turning on and off regularly

2020-12-23 03:26:30

Good day.

Sorry for the delay.

I see that our senior engineers are following up on your case by email now.

Hope you two could find out the proper solution very soon.

Thank you very much for your understanding and support.