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Can't reset plug

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Can't reset plug

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Can't reset plug
Can't reset plug
2020-12-22 19:42:10
Model: HS110  
Hardware Version:
Firmware Version:

After moving the plug to my girlfriend's house and removing it from my app and resetting it. Now it stays on the orange WiFi light.

 

We have tried Holding down the reset button on the top and also difference Socket and holding the reset button as we plug it in.

 

Any other ideas?

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Re:Can't reset plug
2020-12-23 05:50:58

@TheJdog 

Hi, Sorry for the delay.

May I know how long have you had the HS110?

What is the hardware version of the plug?

If it stayed solid yellow after reset, I am afraid that there might be something wrong with the plug.

Please feel free to contact the shop retailer to get it replaced.

 

Thank you very much for your understanding and support.

 

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