For years the camera worked flawlessly, now no connection. I'm trying to connect to the camera wifi. The app finds the camera wifi, but then comes a notification.

"Something went wrong. The device cannot be selected"

1 Reply

TP-Link

2021-01-14 05:55:37

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Re:Not connect my KC100

2021-01-14 05:55:37

@Juba58

Hi,

Thanks for your patience.

Can I have a picture of the error message that "Something went wrong. The device cannot be selected"?

By the way, when it popped up, what is the LED status of the KC100？

And if you checked the wireless settings on the smartphone, is it really connected to the Kasa Cam’s Wi-Fi?

Thank you very much and wait for your reply.

Juba58

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2021-01-10 10:59:55

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