HS110 makes cracky noise and indicator blinks orange, broken?
My HS110 smart switch makes a cracky noise, and the indicator is flashing orange constantly. Of course it isn't functional.
Can this be reset? Or is this smart plug broken?
If so, can I claim warranty?
Model: HS110(EU)
S/N: 2188604001784
Please advice.
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Hi,
Please hold the system button on the plug for 10s to factory reset the plug;
After that, if still nothing changed, please feel free to contact the shop retailer to check for the warranty.
Thank you very much and wait for your reply.
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Thanks for the help.
I did pressed the system button > 10 seconds, no change after that.
I suspect it's broken. Unfortunately, I bought it 2 years and 2 weeks ago, and the warranty period is 2 years, and the retailer refuses to provide any service now :(
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Hi, thank you very much for your update.
In this way, I am afraid that you might need to get a new plug.
Really sorry for the inconvenience.
Thanks a lot for your understanding.
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