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My HS110 smart switch makes a cracky noise, and the indicator is flashing orange constantly. Of course it isn't functional.
Can this be reset? Or is this smart plug broken?
If so, can I claim warranty?
Model: HS110(EU)
S/N: 2188604001784
Please advice.
Hi,
Please hold the system button on the plug for 10s to factory reset the plug;
After that, if still nothing changed, please feel free to contact the shop retailer to check for the warranty.
Thank you very much and wait for your reply.
Thanks for the help.
I did pressed the system button > 10 seconds, no change after that.
I suspect it's broken. Unfortunately, I bought it 2 years and 2 weeks ago, and the warranty period is 2 years, and the retailer refuses to provide any service now :(
Hi, thank you very much for your update.
In this way, I am afraid that you might need to get a new plug.
Really sorry for the inconvenience.
Thanks a lot for your understanding.
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