Camera records but

Camera records but
Camera records but
2021-03-04 18:57:45

Hi.

I have a KC200 outdoor camera.

It records fine but when you record over 1 minute long and try and watch it just plays back half of the time it has recorded any ideas please.

 

65mike

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#1
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3 Replies
Re:Camera records but
2021-03-10 03:03:42

@65mike  Hi, 

It will take some time to load video clip from cloud server when we view a video clip from Activity in Kasa app, please make sure you have good Internet speed and wait for a while when clip stops in playback especially for a long video clip.

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Re:Camera records but
3 weeks ago

@65mike 

Hi all.

 

I have just tried again to see a 2 minute 9 second clip and it has taken nearly 5 minutes to get it so i can see it and it is jumping too.

With the whirling type wheel on the screen trying to down load it this is not good.

My network is not slow it is a virginmedia net work so is fast but this stupidity anything after 36 seconds and go and make a cup off tea and wait for it to finish.

Not impressed at all.

65mike.

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#3
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Re:Camera records but
Yesterday

@565 Hello Mike, 

 

Sorry for the late update, to better assist you we created an support email for the issue with forum id 255726,  please check your inbox , thank you. 

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#4
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