I really need this resolved please

I really need this resolved please
I really need this resolved please
2021-03-10 23:40:49
Model: Tapo L510B
Hardware Version:
Firmware Version: 2.2.46

Hi

 

I really need to have an option to set the default setting to 'off' after a power cut! To keep being woken up by lights coming on is ridiculous! Last night the power went out 3 times and every time it came back, the lights came on! I'd have slept through them all if it weren't for that and not been worn out all day at work! It's such a silly oversight to not give people this option and a major flaw in the TP-Link design! I've seen others have made the same point but nothing has changed so what will it take other than purchasing from another company?? Please listen to your customers! This has made your bulb not fit for purpose as a light is not meant to come on without asking even trying to sleep!

0
0
#1
Options
1 Reply
Re:I really need this resolved please
2021-06-01 11:57:29

@Uzume 

Hi, Currently,  there is no plan to change the default mode from 'on' to 'off' yet.

If the smart light did not power on after the power outage restored, it would lose the connection to the main router and could not power on via Tapo APP anymore;

We will keep attention to similar feedback and note down all the suggestions for further optimization;

At the same time, it is also suggested to send App feedback to the senior engineers' team directly for notification;

 

Thank you very much.

0
0
#2
Options