Tapo L530e not entering pairing mode

Tapo L530e not entering pairing mode
Tapo L530e not entering pairing mode
2021-03-19 16:23:38
Model: Tapo L530E
Hardware Version: V1
Firmware Version: 1.1.9

Hello, i bought 2 L50e bulbs, one of them works perfectly but the other doesn't enter pairing mode, i tried resseting it and didnt work, what else can i do?

 

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Re:Tapo L530e not entering pairing mode
2021-06-01 11:35:33

@Batanoiu 

Sorry for the delay.

Did you still keep the smart lights?

If yes, can I have a picture of the error message when it failed to enter pairing mode?

Here are some suggestions for you:

1.swap the location of the two smart bulbs;

2.When setting up the 2nd one, please power off the first light;

Thank you very much.

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