TP-Link Kasa Spot Pan Tilt widget not display nothing
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
hi
I brought the TP-Link Kasa Spot Pan Tilt .on android system tablet
widget not display nothing
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@carlo67 may be bug in the app?
- Copy Link
- Report Inappropriate Content
Hello@carlo67
Please confirm your Kasa app is up to date, Android widget design could be different, may I know what tablet you are using currently, can I have a photo of your widget settings/widget not display nothing ?
We have an FAQ here please check if this helps:
How to use Widgets to control your Kasa devices and Kasa scenes on Android devices?
The model of camera , is it Kasa C110? What is your Kasa app version (settings-About)
- Copy Link
- Report Inappropriate Content
yep updated the app
I got samsung s6 tablet model : sm-t865 and other samsung tablets https://imagizer.imageshack.com/v2/1024x768q90/924/P17bQT.jpg
still no luck
- Copy Link
- Report Inappropriate Content
Thank you for the photo, from your phone, Kasa Widget shows up, but there is Activity is blank. This might happen if you use Kasa camera with SD card feature.
Kasa camera with SD card supports 24/7 recording the motion detection clips are available in the Playback part with highlighted color.
If Activity requires cloud storage, while SD card model does not have cloud storage, we have a FAQ that helps explain the situation:
Q2.3: Why there is no clip or snapshot in the Activity Center when motion is detected? https://www.tp-link.com/support/faq/1959/
( What is Kasa Care? ) https://www.tp-link.com/support/faq/1962/
- Copy Link
- Report Inappropriate Content
@Solla-topee
ok
it updated in widget with old version android. took 3 minutes
but the,new version of android. took 15 minutes
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hello @carlo67
Do you mean night Mode does not automatically turn on when the light in the room went out? Can you take a picture of camera showing the environment light at that moment.
For 'but the,new version of android. took 15 minutes' do you mean new Android Kasa app responds slow, does it become faster right now on your Samsung tablet?
- Copy Link
- Report Inappropriate Content
@Solla-topee I fixed it it was not enough light
but I still have problem with slow updating from widget
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hello@carlo67
The widget update time may also be related to the local network at that moment. You could connect to home wifi and also try a different WiFi network or try Mobile data and see if that makes any difference.
As you mentioned the widget become slow after you update Android app, you could try the old version Android Kasa app and see if that make widget faster:
https://www.apkmirror.com/?post_type=app_release&searchtype=apk&s=kasa
If still the same issue, can you share a short video of the issue, can you also let us know the model of router, does smart device connect to router directly or through extender, the Kasa app version. By the way, you could click on ' reply' button when reply this thread so you could tag me, thank you.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 885
Replies: 10
Voters 0
No one has voted for it yet.