TP-Link Kasa Spot Pan Tilt widget not display nothing

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TP-Link Kasa Spot Pan Tilt widget not display nothing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP-Link Kasa Spot Pan Tilt widget not display nothing
TP-Link Kasa Spot Pan Tilt widget not display nothing
2021-10-25 10:53:26 - last edited 2021-10-26 02:44:25
Model: Kasa  
Hardware Version:
Firmware Version:

hi

I brought the TP-Link Kasa Spot Pan Tilt .on android system tablet
widget not display nothing

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10 Reply
Re:TP-Link Kasa Spot Pan Tilt widget not display nothing
2021-10-27 11:25:41

@carlo67 may be bug in the app?

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Re:TP-Link Kasa Spot Pan Tilt widget not display nothing
2021-10-28 05:57:17 - last edited 2021-10-28 05:58:09

Hello@carlo67 

Please confirm your Kasa app is up to date,  Android widget design could be different, may I know what tablet you are using currently, can I have a photo of your widget settings/widget not display nothing ?

We have an FAQ here please check if this helps: 

How to use Widgets to control your Kasa devices and Kasa scenes on Android devices?

The model of camera , is it Kasa C110? What is your Kasa app version (settings-About)

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Re:TP-Link Kasa Spot Pan Tilt widget not display nothing
2021-10-28 07:59:39

@Solla-topee 

yep updated the app

I got samsung s6 tablet model : sm-t865 and other samsung tablets https://imagizer.imageshack.com/v2/1024x768q90/924/P17bQT.jpg

still no luck

 

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Re:TP-Link Kasa Spot Pan Tilt widget not display nothing
2021-10-28 08:55:44 - last edited 2021-10-28 08:56:14

@carlo67  

Thank you for the photo, from your phone, Kasa Widget shows up, but there is Activity is blank. This might happen if you use Kasa camera with SD card feature.

Kasa camera with SD card supports 24/7 recording the motion detection clips are available in the Playback part with highlighted color. 
If Activity requires cloud storage, while SD card model does not have cloud storage, we have a FAQ that helps explain the situation: 
Q2.3: Why there is no clip or snapshot in the Activity Center when motion is detected? https://www.tp-link.com/support/faq/1959/
( What is Kasa Care? ) https://www.tp-link.com/support/faq/1962/

 

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Re:TP-Link Kasa Spot Pan Tilt widget not display nothing
2021-10-28 23:49:47

@Solla-topee 
ok

it updated in widget with old version android. took 3  minutes

but the,new version of android. took 15 minutes

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Re:TP-Link Kasa Spot Pan Tilt widget not display nothing
2021-10-31 23:59:54

@carlo67 

and the night vision option [automatic]  doesn't work at night time

 

 

 

 

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Re:TP-Link Kasa Spot Pan Tilt widget not display nothing
2021-11-03 12:17:53

Hello @carlo67 

Do you mean night Mode does not automatically turn on when the light in the room went out? Can you take a picture of camera showing the environment light at that moment.

For  'but the,new version of android. took 15 minutes'  do you mean new Android Kasa app responds slow, does it become faster right now on your Samsung tablet? 

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Re:TP-Link Kasa Spot Pan Tilt widget not display nothing
2021-11-06 12:16:57

@Solla-topee I fixed it it was not enough light

 

but I still have problem with slow updating from widget

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Re:TP-Link Kasa Spot Pan Tilt widget not display nothing
2021-11-19 04:11:25

@carlo67 

does kasa fix the problem with widget ?

otherwise it is useless for me

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Re:TP-Link Kasa Spot Pan Tilt widget not display nothing
2021-11-30 15:11:49 - last edited 2021-11-30 15:13:42

Hello@carlo67 

The widget update time may also be related to the local network at that moment. You could connect to home wifi and also try a different WiFi network or try Mobile data and see if that makes any difference. 

As you mentioned the widget become slow after you update Android app, you could try the old version Android Kasa app and see if that make widget faster:  

https://www.apkmirror.com/?post_type=app_release&searchtype=apk&s=kasa

 

If still the same issue, can you share a short video of the issue, can you also let us know  the model of router,  does smart device connect to router directly or through extender, the Kasa app version.  By the way, you could click on ' reply' button when  reply this thread so you could tag me, thank you.  

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