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Having trouble setting up smartbulbs.

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Having trouble setting up smartbulbs.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Wobbly22

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2021-11-24 10:22:21 - last edited 2021-11-25 11:14:23

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Registered: 2021-11-24

Having trouble setting up smartbulbs.

2021-11-24 10:22:21 - last edited 2021-11-25 11:14:23

Model: Tapo L530E

Hardware Version:

Firmware Version:

Morning,

Could someone help please.

I am in the UK.

i have one light switch that controls two light fittings.

I downloaded the app put my two new smart bulbs in last night. I have got these both registered in the app.

However I could only get one of the bulbs to respond to my Google assistant voice control.

Any ideas?

Regards.

Wobbly

1 Accepted Solution

Wobbly22

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2021-11-25 08:59:09 - last edited 2021-11-25 11:14:23

Posts: 3

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Registered: 2021-11-24

Re:Having trouble setting up smartbulbs.-Solution

2021-11-25 08:59:09 - last edited 2021-11-25 11:14:23

@Wobbly22

Thanks for your help. I factory reset the bulbs and it resoved the issues.

Recommended Solution

3 Reply

Solla-topee

2021-11-24 11:14:11 - last edited 2021-11-24 11:19:26

Posts: 11385

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Re:Having trouble setting up smartbulbs.

2021-11-24 11:14:11 - last edited 2021-11-24 11:19:26

Hello @Wobbly22

May I know can you see both bulb in tapo app, did you set up two bulbs under the same tp-link account?

Try to factory reset the problematic bulb and reinstall it in the app, later try to control it on Tapo app & Google Home APP.

How to reset the Tapo smart bulb

If the concern persists, please help provide information below to look into the issue further:

Can you control the device locally (same network) from the Tapo app
Can you control the device remotely (LTE or different network) from the Tapo App
What did Google response to voice command and the time: e.g. at 9:00AM, ' Hey Google , turn on bedroom lamp' , Google responds ' ...'
Please share a photo of error if there is any error on Google Home app

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.

Wobbly22

LV1

2021-11-25 08:59:09 - last edited 2021-11-25 11:14:23

Posts: 3

Helpful: 2

Solutions: 1

Stories: 0

Registered: 2021-11-24

Re:Having trouble setting up smartbulbs.-Solution

2021-11-25 08:59:09 - last edited 2021-11-25 11:14:23

@Wobbly22

Thanks for your help. I factory reset the bulbs and it resoved the issues.

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Replies: 3

Having trouble setting up smartbulbs.

Having trouble setting up smartbulbs.

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