Update Firmware

Update Firmware
Update Firmware
2021-12-06 13:19:17 - last edited 2021-12-13 20:03:23
Model: HS100-KIT
Hardware Version:
Firmware Version:

Hi Everybody,


ı  have got several HS100 sockets which say "V2.1" on them and work fine (firmware version 1.5.10)


I've been given a couple of sockets which say "v1.0" on them and I am unable to configure them. The app just hangs on "connecting to smartplug". 


I'm wondering if they need the firmware updating, but I cannot do that as the app won't connect to them. 

192168101.win 100001.dev


Is there a way to update via a PC?

Can you help me?

Thank you..

1 Reply
Re:Update Firmware
2021-12-08 03:21:32

Hello @ChelsyDavies 

Please check out instruction here that may help sort this out: Case 2 Unable to Connect to Your smart device’s Wi-Fi

What should I do if I fail to configure the Kasa device?

Make sure to turn VPN off  on the photo during set up

You may also try a different  phone if you have one. 


May I know what is the exact error message on Kasa app and which step the set-up failed?  Please also check my private message.