App does not "connect" to Kasa smart plug

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App does not "connect" to Kasa smart plug

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
App does not "connect" to Kasa smart plug
App does not "connect" to Kasa smart plug
2021-12-15 19:16:03
Model: Kasa  
Hardware Version:
Firmware Version:

I recently found my new KAsa smart plug.  There was no documentation with it (probably lost it) so I plugged it in, downloaded the app on my phone and nothing happens.  I went to help screen and it said something about hitting the "add (+)" button on my KAsa app home screen.  I do not see that button anywhere.  What do I do now?

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Re:App does not "connect" to Kasa smart plug
2021-12-16 12:02:05 - last edited 2021-12-16 12:03:55

Hey @bwb2000 

I suspect whether you downloaded the correct Kasa APP. It called 'Kasa Smart' on Android/ IOS

We have an instruction that might help:  How to set up my TP-Link Smart Plug Switch via Kasa?

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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