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Tapo L510E doesn’t show in WIFI connection

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Tapo L510E doesn’t show in WIFI connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo L510E doesn’t show in WIFI connection
Tapo L510E doesn’t show in WIFI connection
2022-01-01 14:24:43 - last edited 2022-01-11 00:54:33
Model: Tapo L510E  
Hardware Version:
Firmware Version:

I'd installed the Bulb L510E together with Bulb 530E, then i installed the Tapo app to connect the device with my phone. The bulb L530E could connect to my phone but L510E. I could only see their wifi name just a moment then it never show again even i tried to restart the device. When i turn on the light, my Bulb L510E always flashing 3 times but i really can't see in the WIFI list to pair it with Tapo app.

 

Can you advise what should I fix this ?

Or any possibility to get the new one replacing this NG ?

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#1
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1 Accepted Solution
Re:Tapo L510E doesn’t show in WIFI connection-Solution
2022-01-07 11:54:02 - last edited 2022-01-11 00:54:33

Hello @Mhee.eiei_93-36 

 

Please try a  factory reset on Tapo bulb and see if it  broadcasts any SSID.

How to reset the Tapo smart bulb

Check on a different device like phone or laptop and see if there is any Tapo_smart_bulb SSID on other devices

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:Tapo L510E doesn’t show in WIFI connection-Solution
2022-01-07 11:54:02 - last edited 2022-01-11 00:54:33

Hello @Mhee.eiei_93-36 

 

Please try a  factory reset on Tapo bulb and see if it  broadcasts any SSID.

How to reset the Tapo smart bulb

Check on a different device like phone or laptop and see if there is any Tapo_smart_bulb SSID on other devices

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#2
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Re:Tapo L510E doesn’t show in WIFI connection
2022-01-10 15:35:47

@Solla-topee 

 

Hey, it's work !! Thank you so much

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#3
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Re:Tapo L510E doesn’t show in WIFI connection
2022-01-11 00:55:02

@Mhee.eiei_93-36 Glad to know that works, thank you for your time with troubleshooting!

Share Your Pet Story, Win Free Tapo Care. Smart Action 2.0 Explore and meet the next level home automation.
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