Alarm is not working after firmware update
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Before the firmware update: clicking the Alarm button would make the camera produce serin sound and flash light
After the firmware update: it does nothing
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Hello @Badi3
1. Alarm goes off when camera detects a motion event, can you check if there is motion detected in the day:
Tapo APP-> Playback, check if there is any motion detection clips in Orange Color.
If there is No motion detection clips in Playback, refer to Case 1: Motion is not detected or Camera Alarm never being tripped and to check Motion Detection Settings first.
https://community.tp-link.com/en/smart-home/forum/topic/271186
2. Do you mean the Alarm is turned on, when there is a motion the Alarm does not go off? Can you toggle ON/OFF Alarm properly on the APP?
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Hello @Badi3
1. Alarm goes off when camera detects a motion event, can you check if there is motion detected in the day:
Tapo APP-> Playback, check if there is any motion detection clips in Orange Color.
If there is No motion detection clips in Playback, refer to Case 1: Motion is not detected or Camera Alarm never being tripped and to check Motion Detection Settings first.
https://community.tp-link.com/en/smart-home/forum/topic/271186
2. Do you mean the Alarm is turned on, when there is a motion the Alarm does not go off? Can you toggle ON/OFF Alarm properly on the APP?
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@Badi3 That's good to know, glad to help~
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