Problemas con audio en Zoom y Teams

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Problemas con audio en Zoom y Teams

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Problemas con audio en Zoom y Teams
Problemas con audio en Zoom y Teams
2022-04-13 23:17:50
Model: Deco X60  
Hardware Version: V3
Firmware Version: 1.0.9 Build 20211228 Rel. 55234

Tengo problemas en las sesiones de zoom y teams, en algunos momentos estando conectado al x60 satelite se pierden paquetes. Si estoy conectado al principal no aparece ese problema. Parece que hay problemas en la comunicacion entre los x60. Hay alguna solucion para este tema? Ya he deshabilitado fast roaming

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Re:Problemas con audio en Zoom y Teams
2022-04-14 06:06:01

  @GastondZ Thank you for your feedback and I also see your feedback ticket.

Could you please also help me check more details:

1. As for the network layout here: X60 Main-----X60 (First Floor)-----X60 (Second Floor)---Client, both satellite Deco X60s are wirelessly connected to the Mesh, right?

And is the second floor Deco X60 linked to the main Deco X60 or first floor X60?---you could check it on the signal source of this unit.

 

2. What is the model number of the client and would it behave the same on both Ethernet connection and 5ghz to second floor Deco X60?

 

3. Could you please also disable the "Mesh Technology" for this client to have a look?

4. How much speed on this device and would it help to put it into "High priority"?

Best regards.

 

 

 

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