KP400 has no power

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KP400 has no power

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KP400 has no power
KP400 has no power
2022-04-26 04:42:20
Model: KP400  
Hardware Version: V2
Firmware Version: Kp400us

I purchased Kasa Smartplug KP400 from Amazon on May 15, 2021. It has stopped working and has no power.  What is the warranty on this plug,

 

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Re:KP400 has no power
2022-04-30 15:26:09

  Hello @Shayla08 

If smart plug has no power, try factor resetting the smart plug as instruction here.  Try a different wall outlet and see if the plug gets power. 
https://www.tp-link.com/support/faq/2648/

The warranty policy varies in different region or areas, it is recommended reaching local customer service directly to check warranty. 

When use outdoor plug, kindly pay attention to how it replaced and capped the cover when not in use. 

Hope this helps!

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