Error Message on Tapo C320WS regarding video playback

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Error Message on Tapo C320WS regarding video playback

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Error Message on Tapo C320WS regarding video playback
Error Message on Tapo C320WS regarding video playback
2022-07-19 07:59:12 - last edited 2022-07-20 01:18:55
Model: Tapo C320WS  
Hardware Version:
Firmware Version:

Hi,

 

I hope someone can help, I have a couple of External Tapo C320WS cameras, which I have to say are brilliant. However since yesterday I have received a message on the front camera advising "It looks like you`ve reached your device limit for playing this video. Please try later"

 

I`ve tried to view the settings and nothings changed and the rear camera is working fine. Its also the same on my wife`s phone as she also has the app. Has anyone come across this? Many thanks.

 

 

  0      
  0      
#1
Options
1 Accepted Solution
Re:Error Message on Tapo C320WS regarding video playback-Solution
2022-07-19 13:49:42 - last edited 2022-07-20 01:18:55
Sorted- I did the obvious and re-booted the camera!
Recommended Solution
  2  
  2  
#2
Options
2 Reply
Re:Error Message on Tapo C320WS regarding video playback-Solution
2022-07-19 13:49:42 - last edited 2022-07-20 01:18:55
Sorted- I did the obvious and re-booted the camera!
Recommended Solution
  2  
  2  
#2
Options
Re:Error Message on Tapo C320WS regarding video playback
2022-07-20 01:20:54

  @Colint Glad to know reboot camera helps,  thanks for your sharing!

Tapo APP only allows 1 device to watch Playback at the same time, when there is more than 1 device trying to view Playback at that time, the message "you have reached your device limit for playing this video.' could pop up. 

 

  0  
  0  
#3
Options

Information

Helpful: 0

Views: 383

Replies: 2