Tapo camera motion tracking not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Tapo camera motion tracking not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo camera motion tracking not working
Tapo camera motion tracking not working
2022-08-03 13:36:30

Motion tracking is not working

 

  0      
  0      
#1
Options
1 Reply
Re:Tapo camera motion tracking not working
2022-08-05 07:10:38 - last edited 2022-08-05 07:16:28

Hello   @Sahilarora946 

Can you share some more details for motion tracking not working for example, the camera model, a video clip etc. 

  • Confirm Motion Tracking & Motion Detection are  enabled : Tapo APP> Camera settings > Detection & Alerts> Motion tracking and Motion Detection should be ON
  • Please make sure the motion has been detected on the camera and you should receive notification or see motion triggered video clips in Playback. Otherwide please try some tips here Motion Detection Is Not Working On TP-Link Camera

 

Can you help provide information here that could help analyze the solve the issue, thank you.

1)    a video clip of movement.  Use phone to record a video or use Tapo APP to manually record the video clip of motion
2)    a photo of Playback timeline showing the motion was detected as at that time
3)    a photo of camera Motion tracking setting
4)    MAC address of camera (please share via private message)
 

 

 

 

 

  0  
  0  
#2
Options