Connection problem
I have two problems:
- Sometimes deco light is green but i have "connected but no internet" in devices wifi
- the deco becomes red
these two issues may happen many times throughout a day. While some days things are OK.
My solution is always power off deco(s) and start again!!
Here are the info you asked about in the Help section of the APP.
I have 3 m9 decos 1 main and two more.
1. the deco is about 11 meters direct path (same floor no walls in between),the second is above the main (another floor) concrete ceiling in between (around 5 meters away).
2. Sometimes i lose internet with green light. While sometimes it is solid red.
3. the problem (i think) happenning with both branch decos.
4. I get the internet back by powering them of and on again.
5. I don't know how to get the network map
6. my ID is the same as my email here and deco is m9