This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.I am able to hear audio on the recordings within the casa app for 24/7 recordings on the SD card but when I hit the record button to save a video file into my phone's gallery, there is no sound (no audio playing back a saved clip). I have the record audio enabled in the app, how do I get sound on my saved clips?
Hello @Rawsea90
Thank you for reaching out to the community.
If the phone screen recording has no sound, it is recommended to check some relevant settings with the phone settings according to the model of your phone.
May I know if record on a different app, is there any sound?
May I know the model of your phone and its OS version? If possible , can you share a video clip of the screen -recording video by link or googledrivelink by PM, thank you.
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