Can't connect tapo devices to the h200 hub

Can't connect tapo devices to the h200 hub

Can't connect tapo devices to the h200 hub
Can't connect tapo devices to the h200 hub
2023-01-08 12:49:20 - last edited 2023-03-07 06:16:22
Model: Tapo H200  
Hardware Version:
Firmware Version:

Why can't I use the h200 hub to connect the movement sensor, contact sensor, the button etc. as it can be done with the h100? I am not going to buy another hub only for pairing the devices, is stupid, if there is no way to use the h200 as hub I will return everything.

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#1
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1 Accepted Solution
Re:Can't connect tapo devices to the h200 hub-Solution
2023-04-04 06:36:40 - last edited 2023-04-04 06:36:53

@josemmm @Logan67 @Gemmmac @TiagoSS 

Hello everyone, we want to share a good news with all of you, a new firmware that supports Tapo IOT devices (sensor/button/switch) is being released! With the new firmware, you're able to add and control the IOT devices (e.g. T100, T110, T315, S200B, etc) with Tapo H200.

 

This Article Applies to:

Tapo H200 (EU/US/JP) 1.0 

 

Description:

Firmware version: 1.2.12 Build 20230223 rel.34523

 

Modifications and Bug Fixes:
1. Support T100/T110/T300/T310/T315/S200B/S210/S220 configurations.
2. Fix some minor bugs.

 

Solution:

 

The official firmware Tapo H200 1.0 1.2.12 has been fully rolled out,  please update the firmware for your camera in the Tapo APP. 

Join Tapo 3.0 Beta APP Test! Explore Kasa Integration, New UI Design, and more with new Tapo 3.0 APP!
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#8
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Re:Can't connect tapo devices to the h200 hub
2023-01-09 12:11:44 - last edited 2023-01-10 07:59:03

Hi  @josemmm 

 

Thank you for sharing feedback with the community!


It would be very nice that the H200 can work with the other SubG device like sensors, the team has an ongoing plan for it and it is in the planning & developing stage, we look forward to its official launch as much as you do. 

 

Any feedback from customers is very important and valuable to us, for this case, a specialist would like to follow up your case by email, a support ticket has been sent to you. You will receive the latest update if there is any progress. Thank you!

Join Tapo 3.0 Beta APP Test! Explore Kasa Integration, New UI Design, and more with new Tapo 3.0 APP!
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#2
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Re:Can't connect tapo devices to the h200 hub
2023-01-16 22:29:44

  @Wayne-TP 

i have the same problem !!!!!!

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#3
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Re:Can't connect tapo devices to the h200 hub
2023-02-22 16:07:14

  @Wayne-TP 

 

This is so silly , I feel mugged, cos I have just brought a window sensor, smart button, and motion sensor and now I can't set any of them up cos I got the hub with my cameras, but yet on your website and on 3rd party sellers, they state works with whole eco system, clearly not , so now I'm going have to go buy the other hub now , how stupid, you shouldnt be marketing products like this when nothing supports it . 

 

Against trading standards! 

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#4
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Re:Can't connect tapo devices to the h200 hub
2023-02-22 16:30:49
ye, it makes 0 sense for you as user but its a good way to force people to waste 15$ extra
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#5
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Re:Can't connect tapo devices to the h200 hub
2023-04-02 06:40:44

Good to know. I was about to buy a kit to have H200. This way let me stay put and await the promised roadmap features, to support all devices like H100 does.
@Wayne-TP when you have this release for H200, please let us know here too. Thank you!

 

 

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#7
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Re:Can't connect tapo devices to the h200 hub-Solution
2023-04-04 06:36:40 - last edited 2023-04-04 06:36:53

@josemmm @Logan67 @Gemmmac @TiagoSS 

Hello everyone, we want to share a good news with all of you, a new firmware that supports Tapo IOT devices (sensor/button/switch) is being released! With the new firmware, you're able to add and control the IOT devices (e.g. T100, T110, T315, S200B, etc) with Tapo H200.

 

This Article Applies to:

Tapo H200 (EU/US/JP) 1.0 

 

Description:

Firmware version: 1.2.12 Build 20230223 rel.34523

 

Modifications and Bug Fixes:
1. Support T100/T110/T300/T310/T315/S200B/S210/S220 configurations.
2. Fix some minor bugs.

 

Solution:

 

The official firmware Tapo H200 1.0 1.2.12 has been fully rolled out,  please update the firmware for your camera in the Tapo APP. 

Join Tapo 3.0 Beta APP Test! Explore Kasa Integration, New UI Design, and more with new Tapo 3.0 APP!
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#8
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Re:Can't connect tapo devices to the h200 hub
2023-04-07 04:50:31

  @Wayne-TP 

Thank you for the great news. Question is there a way to buy H200 as isolated equipment?
And not part of a Camera kit, just the H200 on it's own. This would be even better news.

 

In a retailer such as "amazon" (in my case "amazon.es", just to be very precise).

Because I already bought 4x C500 cameras for me, and I don't need more cameras, just the H200 ;-)

 

Thanks,
Tiago

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#9
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Re:Can't connect tapo devices to the h200 hub
2023-04-11 09:16:15

  @TiagoSS 

 

We don't have any news about the sales plan for the Tapo H200 so far, it is recommended to keep an eye on the TP-Link official website.

Join Tapo 3.0 Beta APP Test! Explore Kasa Integration, New UI Design, and more with new Tapo 3.0 APP!
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Re:Can't connect tapo devices to the h200 hub
2023-04-30 15:54:08

  @Wayne-TP 

1.- I had installed a pack Tapo C420S2 (2 cameras and a TAPO H200).
2.- Then I have got a TAPO Smart Button S200B.
They couldn't work together
 
Now, after I installed the new firmware (1.2.12 Build 20230223 rel.34523), two or three weeks ago, every thing is right, 
and I can manage the two cameras just pressing the button.

 

Thank you.

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#11
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Re:Can't connect tapo devices to the h200 hub
2023-05-05 03:20:18

  @Fonso 

 

Thank you for sharing the information with us! Hope you can enjoy the TP-Link products! laugh

Join Tapo 3.0 Beta APP Test! Explore Kasa Integration, New UI Design, and more with new Tapo 3.0 APP!
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