Smart Home Community > Tapo Smart Camera > tapo care not subscribe yet on my account
< Tapo Smart Camera

tapo care not subscribe yet on my account

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

tapo care not subscribe yet on my account

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
tapo care not subscribe yet on my account
tapo care not subscribe yet on my account
2023-01-12 22:17:31
Tags: #Tapo Care

i already buy the tapo care but i still not receive any thing even already cut from mya gcash  and i cannot do anything

  0      
 
  0      
 
#1
Options
4 Reply
Re:tapo care not subscribe yet on my account
2023-01-13 03:21:42

Hi  @denny1234 

 

Thank you for the feedback. Please help to confirm if your TP-Link account is the same as the Apple ID?  (email address) The TP-Link account can be found here, APP->Me. 

 

Note: For personal privacy concerns, we suggest you delete the pictures on this thread that contain your personal information, such as the email, transaction number and Apple ID. 

 

A specialist will follow up your case by email, please check your inbox later and confirm. 

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#2
Options
Re:tapo care not subscribe yet on my account
2023-01-13 17:32:51

  @denny1234 of course sir

that my account that is the receipt whose send from my own apple

iid until now still not receive anything

  0  
  0  
#3
Options
Re:tapo care not subscribe yet on my account
2023-01-15 19:31:15

  @Wayne-TP yes it's same e-mail

  0  
  0  
#4
Options
Re:tapo care not subscribe yet on my account
2023-01-17 01:51:16

  @denny1234 

 

Thanks for the reply. The information will be shared with the specialist who is in charge of your case, please check your inbox and reply to the email. 

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#5
Options

Information

Helpful: 0

Views: 505

Replies: 4

Tags

Tapo Care
Related Articles
Tapo Care videos
826 0
Tapo care subscription
172 0
Upgrade Tapo Care subscription
644 0
How can I have more than 10 cameras on Tapo care?
135 0
PROBLEMS WITH MY TAPO CARE SUBSCRIPTION
447 0
 Tapo Care not recording
558 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.