Tapa Care free trial not recording videos on the cloud

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Tapa Care free trial not recording videos on the cloud

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapa Care free trial not recording videos on the cloud
Tapa Care free trial not recording videos on the cloud
2023-01-14 12:44:12 - last edited 2023-01-16 22:39:59
Model: Tapo C310  
Hardware Version: V1
Firmware Version: 1.3.2

Hi there. The prob is i have 2 cameras with Tapo Care free trial activated but neither is saving videos to cloud.

 

I don't have Motion Detection activated, because i want to save 24/7, could that be the problem? i doesn't make sense to active it in my case as the camera is far away.

 

  0      
  0      
#1
Options
1 Reply
Re:Tapa Care free trial not recording videos on the cloud
2023-01-16 09:18:30

  @Rodrigo. 

 

As far as i know, tapo care only records motion detection clips, it can't record 24/7. Since you have the motion detection disabled, you can see why there is no cloud video. 

  0  
  0  
#2
Options

Information

Helpful: 0

Views: 235

Replies: 1