Tapa Care free trial not recording videos on the cloud

Tapa Care free trial not recording videos on the cloud

Tapa Care free trial not recording videos on the cloud
Tapa Care free trial not recording videos on the cloud
2023-01-14 12:44:12 - last edited 2023-01-16 22:39:59
Model: Tapo C310  
Hardware Version: V1
Firmware Version: 1.3.2

Hi there. The prob is i have 2 cameras with Tapo Care free trial activated but neither is saving videos to cloud.

 

I don't have Motion Detection activated, because i want to save 24/7, could that be the problem? i doesn't make sense to active it in my case as the camera is far away.

 

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Re:Tapa Care free trial not recording videos on the cloud
2023-01-16 09:18:30

  @Rodrigo. 

 

As far as i know, tapo care only records motion detection clips, it can't record 24/7. Since you have the motion detection disabled, you can see why there is no cloud video. 

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