Tapo care does not upload videos or photos

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Tapo care does not upload videos or photos

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Tapo care does not upload videos or photos
Tapo care does not upload videos or photos
2023-02-01 19:28:49
Tags: #Tapo Care #Does not upload
Model: Tapo C210  
Hardware Version: V1
Firmware Version: 1.3.0

Hi guys, 

I have 3 cameras C210 all of then with tapo care

 

1 of then is without SD card -  its working with tapo care

 

2 of then have SD card - They dont work with tapo care

 

I already checked the subcription everything looks goods

 

any idea what could be the problem? I tried a lot of things but without results

 

Thanks a lot!

 

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Re:Tapo care does not upload videos or photos
2023-02-02 02:23:13

  @JCV2023 

 

Have you added the camera to the plan? One of my camera was deleted from it once by accident, causing a lot of trouble... You may want to check the detection settings as well, only detection clips are saved to the cloud. 

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