My Tapo c 200 is showing continuous red light and remains offline

My Tapo c 200 is showing continuous red light and remains offline

My Tapo c 200 is showing continuous red light and remains offline
My Tapo c 200 is showing continuous red light and remains offline
2023-03-19 06:42:08
Model: Tapo C210  
Hardware Version:
Firmware Version:


 Im using tapo c210. I have 2 c210 units in our house. The first one i bought works just fine. 

Last week I ordered a new one since I thought c100 is a good security camera. I have reset and rebooted the unit multiple times. reseated the power cord, and even plugging it to other outlet. The unit works in the first 1 hour but after that, the camera disconnects, it shows offline in the app, then the unit itself is stuck in red light. Please provide other steps on how to resolve this. Thanks!

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Re:My Tapo c 200 is showing continuous red light and remains offline
2023-03-20 09:17:45

  @shreehari 

 

Can you confirm the model and hardware version of the problem camera? Is it C210 or C100? How to find the hardware version on a TP-Link device

 

Was there anything before you notice this problem? Like a power outage, firmware update failure?

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