Tapo C320WS keeps detecting rain

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Tapo C320WS keeps detecting rain

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Tapo C320WS keeps detecting rain
Tapo C320WS keeps detecting rain
2023-04-15 12:16:35
Model: Tapo C320WS  
Hardware Version: V1
Firmware Version: 13.0

Hello,

 

Can you tell me will the be a fix for your Tapo c320ws camera as when ever its raining the camera will go off with all the Motion Detection it i turn the camera onto day time mode the notification alerts will stop from the rain i have turned off the other deflection but it still didn't fix the problem can you please advise on if and maybe you will do a firm ware update to fix this problem thanks rgds Sean

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Re:Tapo C320WS keeps detecting rain
2023-04-18 05:57:39 - last edited 2023-04-18 09:05:54

  @Sik70 Try to adjust the sensitivity?But to be honest, i think this is a common issue on all brands' security camera. If the raindrops are very noticeable and frequent, I'm not surprised it will trigger the detection.

 

edit: Found this article that might help. https://www.tp-link.com/support/faq/3267/

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