Implemented Download recordings from SD Card instead of "record recordings from SD Card"
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I want to be able to download each event easily instead of the current terrible implementation where i need to press "Record" in order to retrieve a person / car event recording.
I know you would love for me to pay for your Tapo Care where this is done properly - but it shouldnt be like that.
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Downloading video clips from a Tapo camera has been supported. Check this article for detailed instructions. How to save and download videos from Tapo devices
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Hi, if you have inserted an SD card into the camera and enabled the motion detection feature on the Camera Settings page, the video clips triggered by movement will be stored on the SD card. Then you can download the video clips from the SD card when it connects to the SD card slot of the computer or an SD card adapter.
Best Regards
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This wasn't a support question - it's a feature request.
Taking the SD-Card out of the camera in order to get the video via an SD-Card reader is NOT a good solution to this problem.
It's rather difficult / annoying to take out 2 screws in a hard to get location of a camera - then take the sd card to a PC and copy the files.
Retrieving the videos via Network makes much more sense - because .. well ITS A WIFI ENABLED CAMERA.
The problem however, is that the App / Interface makes it harder than it should, to download each recording to the phone.
It should be possible to simply click "download" on a clip - instead of having to "record" and then play the clip, then stop recording to transfer a clip to the Phone.
It makes more and more sense - this camera and smartphone app is designed only for TAPO CARE :(
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Hi,
Thank you for your feedback here, we certainly appreciate your feedback and feature request.
While we don't have any specific details that I can share about if this feature can come to the product or when it might, I'll log the feature request and pass it along to the team to evaluate.
I moved this conversation into the ‘Feature Request (Tapo)' area for better visibility, and if other users have the same request, please vote on this post.
Best Regards
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Downloading video clips from a Tapo camera has been supported. Check this article for detailed instructions. How to save and download videos from Tapo devices
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